Case Study: Brandeis University achieves real-time spend visibility and streamlined expense processing with Coupa Software

Brandeis University automated expenses & increased compliance

Brandeis University, a private research university in Waltham, MA with roughly 6,000 students and 2,000 faculty and staff, struggled with a manual, error-prone expense process across a diverse user base—from graduate students to faculty. The old system made adoption difficult, produced late or inaccurate reports, and left Accounts Payable spending excessive time auditing and chasing expenses while lacking clear spend visibility.

Brandeis deployed Coupa Expenses (alongside Procure-to-Pay), using its intuitive interface, mobile app and voice expensing, and automated corporate card imports to streamline submissions and surface real-time spend data. The result was rapid user adoption, increased corporate card use with correct allocations and required receipts, reduced AP workload, and improved compliance and monitoring of expense policy.

Brandeis University

Courtney Sampson

Director of Procurement & Accounts Payable