Case Study: Veterinary Emergency Group achieves centralized spend and AP automation across 100+ hospitals with Coupa

Avalon Health Care processes 300,000+ invoices annually with Coupa

Avalon Health Care faced challenges due to rapid expansion, which increased transaction volume without centralized control or visibility. Manual ordering processes led to late approvals and missing purchase orders, while high volumes caused frequent accounts payable integration failures. They turned to Coupa Software for a solution.

Coupa implemented its Procure-to-Pay solution, including Coupa Pay and InvoiceSmash. This standardized purchasing across all locations, processing over 300,000 invoices annually with 85% PO-backed compliance. The solution provided full spend visibility and automation, ensuring reliable supply access and allowing the company to scale efficiently without adding headcount.

Avalon Health Care