Case Study: AstraZeneca simplifies procure-to-pay and boosts spend control with Coupa Software

AstraZeneca manages $10B in spend and boosts e-invoicing 50% with Coupa

AstraZeneca, a pharmaceutical company, faced challenges with a legacy purchasing system that was complex for its global scientists, leading to low user adoption and poor spending data. This resulted in high operational costs from manual requisition approvals and invoice processing. The company's accounts payable team was also burdened with answering supplier queries about payment statuses. To address this, they turned to Coupa Software for a procure-to-pay solution.

By implementing Coupa's platform, which included an easy-to-use supplier portal, AstraZeneca created an Amazon-like buying experience that drove high user adoption. The solution automated approval workflows and increased e-invoicing to 90%, drastically reducing manual intervention and lowering costs. This allowed the AP team to focus on more strategic work. The results for AstraZeneca included properly managing $10 billion in spend, a 97% structured spend rate, and a 50% increase in e-invoicing.

AstraZeneca