Coupa Software
189 Case Studies
A Coupa Software Case Study
AmeriLife, an enterprise insurance and retirement‑planning company headquartered in Clearwater, FL, experienced rapid growth through acquisitions and affiliate expansion that overwhelmed its manual procure‑to‑pay processes. With requisitions handled by email and paper, no approval workflow in the ERP, poor integration and unreliable spend data, the company lacked visibility, suffered invoice mismatches and coding errors, and struggled to support FP&A and strategic growth.
Working with Coupa and implementation partner Acquis, AmeriLife deployed a unified Total Spend Management solution (Procure‑to‑Pay, Source‑to‑Contract, AP automation) plus a supplier portal and strong change management. Automation and AI now drive approvals and invoice processing—requisition approval time fell to 1.41 days, 70% of invoices are touchless, books close in under two days, the company processes twice as many invoices with no added headcount, and leadership gains actionable, centralized spend data to support continued growth and 20+ affiliate integrations per year.
Brent Reynolds
Disbursement Director