Coupa Software
189 Case Studies
A Coupa Software Case Study
ALH Group, a major Australian hospitality operator across bars, restaurants, hotels and gaming with 10,000–25,000 employees, faced a fragmented procurement landscape. Spend was spread across too many suppliers and multiple platforms, preventing bulk-buying and making scaled, consistent purchasing difficult across its large, disparate organization.
ALH implemented Coupa Procure and Coupa Invoice, consolidating roughly 400 suppliers to 100 and 300 manufacturers to 75, and achieving 100% catalog implementation. The result was a simplified, technology-driven system with dashboards and spend visibility, freeing centers from invoice admin, improving vendor performance analysis, and delivering full contract spend coverage.
Trevor Smith
National Food Manager