Case Study: Ahold Delhaize achieves $36M in savings and a 91% reduction in pending invoices with Coupa Software

Ahold Leverages Coupa For Procurement Efficiency

Ahold USA, the U.S. arm of Ahold with 75,000+ employees and brands that include supermarket chains, convenience stores and Peapod (the largest online grocery in the U.S.), faced fragmented procurement: four requisitioning and two purchasing systems with poor financial integration, extra manual work, and limited spend visibility.

Implementing Coupa Procurement and Coupa Invoicing consolidated six legacy systems into a single requisition and purchasing platform, driving a 91% reduction in pending invoices and $36M in savings. Spend is now consolidated under Coupa Preferred toward near‑100% catalog adoption, giving Ahold clear visibility and scale to capture volume-buying benefits.

Ahold Delhaize

Connie Lebo

Sr. Manager, NFR Services