Case Study: Salesforce.com achieves 80% of addressable spend under management with Coupa Software's BSM platform

80% of total addressable spend now under management

Salesforce, a global technology leader building cloud-based sales ecosystems, faced growing pains as rapid expansion left procurement decentralized and fragmented. Manual, country-specific requisition processes and cumbersome ERP workflows created poor spend visibility and made supply-base management and compliance difficult.

Salesforce implemented Coupa’s cloud-based BSM platform to standardize global procurement, integrate ERPs, and scale quickly. The rollout onboarded over 4,000 users, put 80% of addressable spend under management, and delivered real-time visibility and analytics that speed decision-making and improve control.

Salesforce.com

Sean Blitchock

Vice President of Operations and Shared Services