Case Study: BT achieves faster time-to-market and lower costs with Couchbase

BT improves time to market for new features while lowering costs with Couchbase

BT, a multinational telecommunications company serving over 15 million subscribers in 180 countries, needed to deliver high-performance, cross-device media experiences while rapidly launching new products. Rapid customer growth and infrastructure limits caused connection issues and slowed interactions with set‑top boxes, hampering time to market and viewer experience.

By adopting Couchbase Server’s memory-first architecture and flexible data model (including N1QL, multi-dimensional scaling and cross-datacenter replication), BT accelerated feature rollout, increased write throughput (catalog updates moved from every two hours to every 15 minutes) and handled peak demand with low latency. The result: faster time to market for new services and cross-device streaming, improved viewer experience during spikes, and lower capital and operational costs.

BT

Mritunjay Singh

Lead Consultant