Case Study: Town of Manchester improves land records processing efficiency with Cott Systems Resolution3

Town of Manchester - Customer Case Study

The Town of Manchester, CT faced a challenge common to government offices: the need to maximize efficiency with fewer resources. With staff wearing multiple hats, the Clerk's office required a software solution to speed up the processing of land records. They turned to Cott Systems for a resolution.

Cott Systems implemented its Resolution3 land records management system, which features an intuitive search interface and auto-indexing capabilities. This solution dramatically reduced the time spent on transactional processing from 7-10 minutes down to 2 minutes, a 75% time-savings that improved both productivity and accuracy for the town.

Town of Manchester

Joe Camposeo

Town Clerk