Case Study: Evangeline Parish Preserves Records and Simplifies Case Management with Cott Systems

Evangeline Parish - Customer Case Study

Evangeline Parish in Louisiana faced the challenge of preserving its delicate historical records, which were previously reliant on outdated microfiche systems. To secure the parish's memory in a more permanent and reliable way, they turned to Cott Systems for a digital solution, implementing their Resolution3 and Verdict products for records and case management.

Cott Systems provided a team-based approach, working closely with the parish to scan and enter their historical and ongoing records into a searchable, user-friendly database. The result was a greatly improved system that eliminated the need for paper-based records. This successful partnership fostered a relationship so strong that the parish chose to stay with Cott Systems despite offers from other providers, citing their reliable support and willingness to listen to feedback.