Case Study: Sentry Insurance achieves wildfire compliance automation with Cotality

Sentry Insurance automates wildfire compliance across 8,000 properties with Cotality

Sentry Insurance, a major U.S. mutual insurance group, faced a significant operational challenge when new California Department of Insurance regulations required them to accurately assess wildfire mitigation compliance across 8,000 properties. The manual process of inspecting for 12 different mitigation measures was prohibitively time-consuming. Sentry partnered with Cotality to find a solution to this underwriting bottleneck without resorting to intrusive customer questionnaires.

Cotality implemented a customized, API-driven solution developed through a six-month collaborative partnership. This approach automated the compliance process, replacing years of potential manual work with a seamless, near-instant assessment that leveraged advanced data and imagery. The solution saved Sentry thousands of hours in manual underwriting, allowed them to meet regulatory mandates, and enhanced the customer experience by eliminating burdensome questionnaires. The success of this project has led to an ongoing partnership between Sentry Insurance and Cotality for tackling other complex property valuation challenges.

Sentry Insurance