Cotality
8 Case Studies
A Cotality Case Study
Coastal Restoration, a property restoration company founded in 2010, faced significant scaling challenges as it grew from a small operation. Manual processes created bottlenecks, making it hard to track jobs efficiently and leading to constant calls between field technicians and the office for basic information. Founder Chris Corder sought a solution and, based on industry advice, partnered with vendor Cotality to implement their DASH restoration job management software.
The solution involved implementing Cotality's DASH platform as a central hub, later expanding to include the Mitigate tool for documentation. This provided real-time project visibility and automated workflows, eliminating redundant data entry. The results were remarkable, including a 458% increase in revenue and a quadrupling of annual job volume from 75 to 300 jobs over a six-year period. The team also expanded from 8 to 25 employees while maintaining highly efficient operations.