Case Study: Outstaff Your Team reduces support response times with CoSupport AI

Quick Setup AI-Powered Candidate Support in 3 Days

Outstaff Your Team, an HR tech company, needed to significantly reduce response times for the thousands of repetitive follow-up questions they received from candidates. After two months of research, they chose the AI Assistant from Cosupport.ai to help their support agents.

Cosupport.ai implemented its AI Assistant via a native Freshdesk integration in just three days. The results included a 55% drop in average response time within the first month. Later, Cosupport.ai's AI Agent was also deployed on Slack to handle internal staff requests, autonomously resolving 70% of those inquiries. The overall solution saved the team dozens of hours and improved agent satisfaction.

Outstaff Your Team

Ann Kuss

Chief Executive Officer