Case Study: People Dedicated to Quality identifies high-performing candidates with Corvirtus

People Dedicated to Quality boosts manager performance 11x with Corvirtus

The customer, People Dedicated to Quality (PDQ), a restaurant chain, sought to improve its hiring process to identify candidates who were not only high-performing but also a strong fit for its unique culture. They initially used a ready-to-implement solution from the vendor Corvirtus but later engaged them to develop a more customized employment development assessment to better predict success according to PDQ's specific expectations for customer service.

Corvirtus implemented a tailored assessment that measured cognitive ability for problem-solving and cultural fit. This solution streamlined the hiring process by providing clear, operator-friendly reports that allowed for quick decisions. The results were significant; managers who passed the assessment were 10x better at problem solving and 11x more likely to be rated in the top 20 percent, while operating directors were 16x stronger innovators and 13x more likely to emphasize quality.

People Dedicated to Quality