Case Study: Medium Enterprise Financial Services Company achieves 50–70% faster MTTR with Corvil

Gained the ability to hold third-party service providers to account

A medium-enterprise financial services company (anonymized) faced fragmented monitoring and the need to meet compliance reporting, reduce mean time to resolution, independently verify performance, plan capacity, and gain a competitive edge. Evaluating alternatives including Netscout and Riverbed, the firm sought a solution that would unify network and application visibility and eliminate finger-pointing between teams.

The company selected Corvil for its reputation, strong POC results, analytics, multi-source data collection, and tool consolidation. Corvil provided packet- and application-level visibility, latency/loss analysis, bandwidth measurement, and integrations with BI systems, leading to a 50–70% faster MTTR, deeper insight into complex IT problems, consolidated monitoring tools, a single source of truth, better accountability of third parties, and measurable resource savings.