Case Study: XTRA Lease achieves near-instant credit decisions (from days to seconds) with Cortera eCredit

Reduced response time from days to seconds

XTRA Lease, a leading U.S. provider of over‑the‑road trailers with a 75,000‑unit fleet, needed a single, accurate view of commercial customer exposure across a decentralized credit organization (53 branches, four regional offices, and a small central team supporting 15,000+ companies). Inconsistent account scoring and fragmented accounts‑receivable systems were slowing decisions in an industry where most rental choices must be made within 24 hours.

XTRA Lease implemented Cortera eCredit, a web‑based credit automation and portfolio management platform that consolidates data from multiple sources and instantaneously scores online applications. Processing went from days to seconds (response time now under 30 seconds), branch-to‑decision latency fell to under a minute, headcount dropped 40%, and information costs declined 60%, delivering rapid ROI within the first year.

XTRA Lease

John Pomilio

Vice President, Customer Financial Services