Cortera
12 Case Studies
A Cortera Case Study
Mayer Electric needed to replace a slow, manual credit-approval process that left decisions inconsistent and customers waiting 2–3 days—long enough for potential buyers to walk away—while rapid growth and acquisitions were straining customer service and increasing sales abandonment.
They implemented Cortera’s web-based eCredit real-time automation, using scoring and workflow to apply policy and automatically route complicated accounts to analysts. Turnaround fell from 2–3 days to about 30 seconds, 98% of applications are auto-processed, and Mayer reports faster approvals, improved decision consistency, and expected sales gains.
David Morgan
Chief Financial Officer