Case Study: Interstate achieves cost-effective, reliable credit monitoring with Cortera Pulse

Interstate - Customer Case Study

Interstate, a family of service and equipment divisions with more than 50 years of “Pride in Service” and 25+ locations across the Midwest and Rockies, needed to centralize credit and collections with a small staff and limited budget. The team had to evaluate credit applications, monitor customer accounts, and manage portfolio risk against company KPIs without costly, time-consuming processes like individual trade-reference calls.

About five years ago Interstate adopted Cortera Pulse and related reports (Risk Reports, Daily Alerts and the monthly CFO Report) to provide affordable, reliable trade data and portfolio insights. The solution eliminated manual reference calls, saved hours of analysis, and delivered clear, actionable intelligence that both credit staff and executives use to monitor $40M in receivables—reducing costs while improving risk management and decision-making.

Interstate

James Sarkkinen

Credit Manager, Interstate