Case Study: Ashley Furniture HomeStore achieves rapid time and cost savings with Corrigo

Within 4 months, we saw both time savings and cost savings

Ashley Furniture HomeStore, operated by Hill Country Holdings, was spending roughly 15–20 hours a week on manual administrative tracking and fielding about 80 calls and 82 emails per day. Work orders were generic, preventive maintenance could only be verified by invoices, and many requests sat open for as long as 60 days. To address this, they implemented Corrigo’s maintenance management system and the Corrigo mobile app to capture better request detail and streamline dispatching.

Corrigo provided structured service requests, mobile reporting for store managers, automated landlord billing, troubleshooting guides, and improved PM tracking and reporting. Within four months Ashley Furniture HomeStore reported both time and cost savings: many work orders moved from ~60‑day turnaround to about 14 days, fewer unnecessary contractor trips and weekend premium charges, better first‑time fixes, and clearer cost association by site and equipment. Corrigo also helped them find and onboard reliable service providers, boosting store satisfaction and measurable operational efficiencies.

Ashley Furniture HomeStore

Kelly Callahan

Facilities Maintenance Manager