Case Study: Jack in the Box achieves $4.1M in savings with Corrigo

Jack in the Box corporate restaurants save millions of dollars with the Corrigo platform

Jack in the Box adopted the Corrigo Enterprise platform in 2004 to centralize facilities management across more than 730 corporate Jack in the Box and Qdoba restaurants. The FM team’s challenge was gaining visibility and control over work orders, service providers and warranty claims to eliminate unnecessary dispatches and reduce rising maintenance costs.

By using Corrigo’s Self-Help feature, service provider management tools and automated warranty tracking, Jack in the Box standardized troubleshooting, routed warranty work to authorized agents with $0 NTE limits, and only dispatched technicians when needed. Those Corrigo-enabled changes delivered more than $4.1 million in savings over eight years (including a $787k single-year warranty benefit), increased average savings per store to $1,023 in year eight, reduced M&R spending and improved operational uptime.

Jack in the Box

Judy Glasser

Facilities Service Center Manager