Case Study: Multifamily Residences Company achieves streamlined maintenance operations and reduced costs with Corrigo

Improve multifamily maintenance service management with Corrigo

Multifamily Residences Company faced fragmented, paper‑heavy maintenance and resident service operations that slowed response times, raised repair costs, and hurt resident satisfaction. To solve this, the company implemented Corrigo’s on‑demand enterprise work order and service management solution (Corrigo Enterprise and mobile apps) to centralize service requests, dispatch, and field communication.

Corrigo connected residents, technicians, property managers and vendors through online request submission, wireless dispatch and mobile work‑order updates, plus real‑time KPIs and warranty visibility. The result was reduced paperwork and travel time, higher maintenance staff productivity, faster unit turns, lower repair costs and improved resident satisfaction — leveraging Corrigo’s platform used to manage service processes across thousands of units and more than 600 million square feet.