Case Study: Roto-Rooter deepens customer relationships with Corrigo

How Corrigo helps Roto Rooter with end-to-end work order management

Roto-Rooter, a large plumbing, drain cleaning, and water cleanup services provider, needed a better way to manage customer communications across its many branches and franchise operations. The company had been using CorrigoPro for many years and was looking for a more connected, efficient way to work with customers and respond to service requests.

With CorrigoPro, Corrigo helped Roto-Rooter make communication nearly instantaneous across the facilities operations chain, from the request originator to the technician. According to Roto-Rooter, this improved response times, productivity, and savings for both sides, while also helping the company shift from a reactive model to a more proactive one that anticipates customer needs.

Roto-Rooter

Reuben Parker

Corporate Account Manager