Case Study: Leading Global Bank improves facilities management efficiency with Corrigo

Corrigo drives efficient facilities management for a leading global bank

Melissa Hoffner, Operations Team Manager for JLL on the account of a leading global bank, said the team needed a better way to manage facilities work. Before Corrigo, they used myFacility but could not keep recurring services, reporting, and other workflows in one system, so they relied on outside tools and manual processes.

Corrigo replaced multiple point solutions with one platform and mobile app for inspections, work order creation, preventive maintenance scheduling, and invoice approvals. Hoffner said the change made work order management easier and faster, helped the team manage recurring services and invoices in the system, and supported work order management SLAs of 95% or higher every month.