Case Study: Kenya Commercial Bank Group achieves automated strategic alignment and faster performance reviews with Corporater Business Management Platform

Corporater Helps Automate Strategic Realignment at Kenya Commercial Bank Group

Kenya Commercial Bank, a leading commercial banking group headquartered in Nairobi, faced a challenge realigning strategy and linking employee performance to corporate goals as it scaled across multiple countries. The bank was maintaining Balanced Scorecards in Excel—sent to employees, manually completed and returned—which became unsustainable with rapid growth. To automate performance management and gain organizational visibility, Kenya Commercial Bank selected Corporater and its Corporater Business Management Platform.

Corporater implemented the Corporater Business Management Platform to automate scorecards, data-entry forms, performance reports, 360° feedback and financial updates (via the Transformer module) with easy data extraction to familiar formats. The platform now supports more than 300 scorecards covering 322 branches and 150+ business users, reduced administration time for reviews, improved HR planning with real-time reports, increased accountability and clearer strategic alignment—delivering a single version of the truth for performance management.

Kenya Commercial Bank

Frederick Kioko

Head of Compensation and Benefits