Case Study: DRK-Kreisverband Schleswig-Flensburg e.V. improves nursing home performance management with Corporate Planning

DRK-Kreisverband Schleswig-Flensburg e.V. - Customer Case Study

The DRK-Kreisverband Schleswig-Flensburg e.V., a non-profit health and social care organization, faced a challenge in measuring and managing the performance of its five nursing homes after new legislation required changes to its HR system. They turned to vendor Corporate Planning to implement a pilot project using their Management Model for Residential Elderly Care, aiming to effectively track performance through KPIs.

Corporate Planning's solution involved creating a crucial interface between the organization's rota planning software and their own CP software to accurately transfer staff deployment data. This allowed for precise reporting of hours worked on day and night shifts. The project highlighted the importance of data quality and stakeholder involvement. The customer reported an excellent consultant support experience, with Corporate Planning's team being quick to provide effective solutions throughout the implementation.

DRK-Kreisverband Schleswig-Flensburg e.V.

Sara König

Head of Controlling