Case Study: Appalachian Regional Healthcare System achieves 25 hours per month AP time savings and $130,000 in card rebates with Corpay One

Appalachian Regional Healthcare System saves 25 hours per month on supplier payments with Nvoicepay

Appalachian Regional Healthcare System, a non-profit network of 11 hospitals and related services serving underinsured communities in Kentucky and West Virginia, struggled with a manual credit-card payment program, physical cards in the office, and time-consuming supplier enrollment and ACH limitations. Seeking automation to relieve a two-person AP team, the organization turned to Corpay One and its AP Gateway solution to streamline payments and vendor onboarding.

Corpay One implemented its AP Gateway to automated supplier enrollment, enable ACH and card payment options, and provide centralized visibility into payments. As a result, Appalachian Regional saved 20–25 hours per month in AP processing, unlocked $130,000 in card rebates, and expanded flexible payment options for suppliers and contract clinicians, freeing AP staff to focus on core healthcare operations.

Appalachian Regional Healthcare System

Lori Carpenter Rice

Senior Accountant