Case Study: Leading Not-For-Profit Health System achieves 63% faster appointments and $700K in cost savings with Cority

Modernizing Employee Health Operations Optimizing Employee Health Through Scalable Digital Solutions

Leading Not-For-Profit Health System, a large U.S. healthcare organization operating across multiple hospitals and facilities, needed to modernize and digitally transform its Employee Health Services. Reliant on 19 disparate systems, the department faced manual charting, appointment no-shows, long 90-minute visits, poor lab and HR integration, and limited self-scheduling — challenges the organization addressed by investing in Cority (cority ONE / Employee Health).

Cority implemented a consolidated, configurable platform with workflow automation, self-scheduling, bi-directional Epic integration, Quest and MedFusion lab interfaces, and API/Oracle Integration Cloud connections. The Cority deployment cut appointment times by 63% (90 to 33 minutes), halved process cycle times, consolidated 19 systems into 6, and delivered $700K in savings ($400K contract labor + $300K overtime), while improving compliance, communication, and staff satisfaction.