Case Study: Pointe Precision, Inc. eliminates quality-based problems and speeds customer response with Cority

Cority IQS Software Helps Pointe Precision Eliminate Quality-Based Problems

Pointe Precision Inc., a multi-industry provider of precision CNC machining (AS 9100 and ISO certified), faced fragmented, manual quality processes that made it slow to trace and resolve quality issues and respond to customers. To automate and connect quality data, they selected Epicor Advanced Quality Management powered by Cority as their Enterprise Quality Management System.

Cority implemented the EQMS and Pointe Precision was live in two months, completing about 70% of system crossover within 12 months; the centralized, user‑friendly solution established baselines and benchmarks for quality metrics and enabled fast root‑cause analysis. As a result, Cority delivered immediate improvements in customer response times, reduced supplier response from about five days to three, streamlined ISO 9001 and customer audits, and increased overall traceability and efficiency.

Pointe Precision Inc.

Nicholas Sondelski

Informations Systems Administrator