Corevist
17 Case Studies
A Corevist Case Study
InHealth Technologies, a leading manufacturer of voice restoration products, was struggling with a B2B ecommerce system that couldn’t share real-time data with SAP. Customers and customer service reps couldn’t trust the inventory shown online, forcing manual checks and updates and creating a poor buying experience. Corevist was brought in to address the SAP integration problem with its Corevist Commerce Cloud platform.
Corevist implemented Corevist Commerce Cloud, which provided prebuilt SAP integration and real-time access to inventory, order status, shipment tracking, invoices, and credit status. The new solution improved customer self-service and trust in the webstore, helping InHealth Technologies grow digital revenue by 20%. Customers also shifted from email and phone inquiries to using the website 24/7, reducing service burden and improving transparency.
Verónica Beltrán
Marketing Manager