Case Study: Wickes achieves real-time control assurance with CoreStream GRC

Wickes replaces spreadsheets with smarter controls management

The home improvement retailer Wickes faced a significant challenge with its governance, risk, and compliance (GRC) processes, managing over 150 risks and controls in a spreadsheet with no live tracking or real-time visibility. The Head of Controls prioritized finding a purpose-built solution to save time, boost assurance, and scale across the business. They selected the CoreStream GRC platform for its automated workflows, user-friendly interface, and strong cultural fit as a partner.

CoreStream GRC implemented its Risk and Controls Management solution over four months, configuring the platform to replace spreadsheets with automated workflows and clear templates. This provided Wickes with its first complete, real-time picture of assurance. Within six months of going live, they generated nearly 500 tasks with a 95% on-time completion rate, a significant measurable improvement in control performance and reporting that they had never achieved before.

Wickes

Ryan Lee

Heads of Controls