Case Study: Leading Online Banking Services Provider achieves uninterrupted, secure remote banking with CoreSite

Seamless Online Remote Banking Provides Unrivaled Customer Experience and Service Support

A nearly 90,000‑member federal credit union serving the greater Washington, D.C. area faced recurring data center disruptions that threatened online banking availability and customer experience. The organization needed uninterrupted, secure access to its online applications and wanted to free internal IT resources to focus on customer‑facing, business‑driving initiatives.

The credit union deployed a point of presence at CoreSite’s enterprise data center, gaining a highly reliable, compliant environment with physical and logical redundancies and a 100% uptime SLA. The move delivered lower‑latency transactions, direct on‑net connections to AWS and Azure for a flexible hybrid footprint, and multi‑layered security that supports FISMA/FedRAMP and other compliance needs—enabling continuous remote banking service and allowing internal teams to concentrate on improving the member experience.