Case Study: Healthcare Documentation Software Provider achieves HIPAA compliance, 100% uptime, and scalable modern IT infrastructure with CoreSite

Healthcare Documentation Software Provider - Customer Case Study

An East Coast healthcare software provider that delivers web-based electronic documentation and care management for long-term care facilities faced a forced data center move and an urgent need to modernize its entire IT environment. The company required a HIPAA-compliant, highly secure infrastructure that guaranteed continuous availability, supported high-density workloads, enabled rapid scaling and redundancy for disaster recovery, and restored customer confidence after past outages.

The company migrated to CoreSite cage colocation in New York and Virginia, leveraging cross-connects, blended IP, office space, and on-site remote hands while adding layered physical and access controls (fencing, mantraps, card keys, biometrics, cameras). The move delivered a smooth onboarding, strengthened HIPAA and regulatory compliance, ensured 24x7x365 availability and stronger customer trust, enabled scalable growth and multi-site DR planning, and set the stage for expansion into additional regions and cloud connectivity.