Case Study: Durham University Achieves Real-Time HR Insight with CoreHR

Durham University Future Proof with Cutting-Edge HR Technology

Durham University, a higher education institution with 8,500 employees, needed to replace a 15-year-old HR system with a more integrated solution to manage the full employee lifecycle. The university wanted real-time data analytics, simpler reporting, and less reliance on manual processes across payroll, recruitment, and workforce management. CoreHR was selected as the HCM provider, with CorePay and CorePersonnel first deployed, followed by Business Intelligence, CoreRecruit, and CoreExpense.

CoreHR delivered a fully integrated HR platform that improved data accuracy, provided managers with real-time visibility, and reduced manual, paper-based work such as paper payslips. The solution also cut the time needed for HESA submissions and supported better decision-making through improved management information. According to Durham University, CoreHR has increased transparency, improved reporting, and boosted employee engagement through self-service tools, while helping eliminate duplicate data entry and strengthen compliance.

Durham University

Trudy Forster

Assistant Director of Human Resources