Case Study: CareATC boosts engagement and improves health risk scores with CoreHealth Technologies

How CareATC Elevated Their Total Well-Being Program

CareATC, a Tulsa‑based population health management company, faced growing technology constraints with an in‑house patient portal and coaching tools—limited integrations, rigid templates and UX/UI, no customizable dashboards, restricted device support, and reliance on external communication channels. During vendor selection they chose CoreHealth Technologies for its flexible well‑being platform, coaching tools and Wellness SCORE incentive engine.

CoreHealth Technologies implemented a customized, branded well‑being platform—adding integrated communication (email, bulk messaging, push notifications), expanded wearable/device support, coaching dashboards and the incentive engine—while migrating CareATC’s coaching program without service interruption. The rollout improved coach efficiency, customer experience and sales materials, and drove measurable outcomes: a Palm Beach program of 159 participants saw health‑score improvements of 22% (+1), 24% (+2), 24% (+3), 18% (+4) and 2% (+5), along with higher engagement and retention.

CareATC

Nicole Kimble

Director of Population Health Solutions