Case Study: VoxNet achieves recurring revenue growth with CoreDial

How VoxNet Maximized Profit Margins and Secured Recurring Revenue with Cloud Communications

VoxNet, a Philadelphia-based managed voice and data provider, needed to adapt as customers shifted from premise-based PBX systems to cloud communications. To protect its business from changing partner models and keep up with demand for more flexible, reliable UC services, VoxNet evaluated cloud providers that could complement its existing offerings for SMB and enterprise customers.

VoxNet chose CoreDial and its CoreNexa cloud communications platform, which provided private-label UCaaS, automated provisioning, and an expandable billing engine for bundling non-CoreDial services on one invoice. With CoreDial, VoxNet increased recurring revenue from 25% in 2009 to 75% today, reduced time to repair by 40%, and avoided truck rolls nearly 95% of the time, while also improving margins and enabling rapid disaster recovery for customers.

VoxNet

Bill Quinlan

President