CoreDial
7 Case Studies
A CoreDial Case Study
PureEdge Technologies, a hosted and on-premise VoIP telecommunications provider, needed a better way to manage growing customer demands as the market shifted away from legacy on-premise PBX systems toward cloud-based services. The company struggled with efficient number porting, SIP trunk quality, network visibility, and the high cost of building its own multi-carrier cloud environment.
CoreDial provided PureEdge Technologies with its private-label CoreNexa cloud platform, giving the company one portal for billing, support, configuration, and number management across multiple carriers. With CoreDial, PureEdge Technologies moved 70% of customers to hosted services, expanded into larger distributed deployments, and increased revenue by offering more services at a lower cost. The platform also helped them support complex customers like a 55-office real estate account and improved responsiveness with strong technical support.
Chris Casale
Owner