Case Study: Xtelesis boosts hosted services growth and margins with CoreDial

Hosted or Premise How Xtelesis Made A Profit with Both

Xtelesis, an interconnect and network integration company, needed a way to meet growing customer demand for cloud communications without disrupting its profitable premise-based business. Customers wanted a single provider for hardware plus telecommunications services, and Xtelesis wanted to expand into hosted offerings and SIP trunking while preserving control, margins, and customer relationships. CoreDial’s CoreNexa platform offered a path to add UCaaS services through a white-labeled model.

By partnering with CoreDial and using CoreNexa, Xtelesis was able to sell, deliver, manage, and invoice hosted PBX, SIP trunking, and other cloud services alongside its hardware business. The results were strong: hosted services grew 30–40% year over year, residual income reached $500,000 within four years, employee count increased from 20 to 51, and profit margins reached as high as 65%. CoreDial helped Xtelesis improve cash flow, increase customer stickiness, and build a more scalable recurring revenue stream.

Xtelesis

Scott Strochak

CEO