Case Study: Gulf Coast Regional Blood Center achieves higher employee engagement with CoreCentive

Gulf Coast Regional Blood Center - Customer Case Study

Gulf Coast Regional Blood Center partnered with CoreCentive to address the challenge of building a comprehensive points-based recognition program that could drive employee engagement and improve customer service. The organization wanted a fast, effective way to recognize employees for behaviors aligned with its talent management goals, especially when they delivered strong service or went above and beyond.

Using the CoreCentive platform, Gulf Coast Regional Blood Center implemented a point-based recognition program with rewards for goal achievement, peer-to-peer nominations, and other company-specific criteria. The solution helped improve both customer service and employee engagement, with reported results including a 74% increase in employee engagement, a 2-week implementation, and access to 90,000 gift options.

Gulf Coast Regional Blood Center