Case Study: Scottish Water transforms water sampling with Core Technology Systems

Scottish Water streamlines water sampling with Core Technology Systems using a 35-hour week Agile transformation

Scottish Water faced inefficiencies in its manual water sampling process, which relied on handwritten forms that led to errors and delays. Seeking a digital solution to improve accuracy and streamline operations, they partnered with Core Technology Systems for a proof of concept of a digital sampling system.

Core Technology Systems implemented an Agile project management approach and delivered a SharePoint-based portal that integrated with the laboratory system. This solution eliminated manual errors, provided significant cost savings compared to competitor proposals, and improved customer transparency. The project also spurred a cultural shift towards Agile practices within Scottish Water and was recognized internally as a model for future project delivery.

Scottish Water