Case Study: Mencap engages staff nationwide with Microsoft Teams Live Events from Core Technology Systems

Mencap engages 8,500 employees with Core Technology Systems using Microsoft Teams Live Events

Core Technology Systems partnered with Mencap, a leading UK charity supporting people with learning disabilities, to address a pressing communication challenge. The charity needed to directly engage its 8,500 geographically dispersed employees, especially frontline workers, with vital information during the COVID-19 pandemic. The goal was to create an open and transparent conversation between senior management and staff.

The vendor, Core Technology Systems (through its acquisition CompanyNet), implemented a solution using Microsoft Teams Live Events. They advised on the optimal setup, provided training for hosts and presenters, and managed the technical execution. The event was a significant success, enabling a live, interactive town hall that reached hundreds of employees. Staff provided highly positive feedback on the engagement, and the ability to record the session allowed many more shift workers to access the information later, greatly extending its impact.

Mencap