Core Matters
11 Case Studies
A Core Matters Case Study
PuroClean, a disaster restoration franchise in Rhode Island, faced significant challenges with employee turnover and a misalignment with its company culture and core values. They partnered with Core Matters to revamp their hiring process to find and retain staff who were a better fit for their team-oriented environment.
Working with Core Matters, PuroClean solidified its mission and core values and then tailored its entire hiring, interviewing, and onboarding process for each position type. The solution, which included online training and collaborative Zoom calls, helped PuroClean make its team a competitive advantage. While specific metrics are not provided, the owner reports successfully hiring great employees in a tight market and now focuses on retention, crediting Core Matters for guiding them through this transformative process.