Cordial
11 Case Studies
A Cordial Case Study
Ancient Nutrition, a health and wellness e-commerce brand, needed a better way to manage customer communications and use its data effectively. Before working with Cordial, the company relied on three separate email platforms for batch, automated, and transactional messages, which created data silos, inconsistent communications, and limited personalization.
With Cordial’s platform, including Sculpt and Podium, Ancient Nutrition consolidated its messaging into one system and used real-time customer data to create personalized welcome, abandoned cart, back-in-stock, and transactional campaigns. The results included a 23% increase in email revenue and a 12% increase in customer engagement, along with improved loyalty and a more connected customer experience.
Lauren Purcell
Senior Marketing Manager