Case Study: University of Pennsylvania boosts user adoption and sourcing efficiency with Corcentric

University of Pennsylvania increases RFPs by 30% and saves $70,000 with Corcentric

The University of Pennsylvania's procurement group, supporting $1B in annual spend, faced the challenge of expanding the impact and user adoption of its sourcing technology. The challenge involved extensive training and change management for its stakeholders, particularly within the University's RHS department, to move away from a cumbersome manual process. To address this, they turned to vendor Corcentric for its sourcing technology and professional training services.

Corcentric developed a train-the-trainer curriculum for the university's Purchasing Services team, which then hosted sessions to encourage the use of Corcentric Sourcing. This deeper understanding allowed internal customers to take a more hands-on approach. The solution implemented by Corcentric resulted in a 25% savings on a long-standing service contract, equating to $70,000 in annual savings, and increased published RFPs by 30%. Additional benefits included a streamlined process, improved operational efficiencies, and a more competitive environment for suppliers.

University of Pennsylvania