Case Study: University of Pennsylvania achieves 25% contract savings and 30% more published RFPs with Corcentric Sourcing

University of Pennsylvania - Customer Case Study

The University of Pennsylvania’s Purchasing Services supports more than 2,000 users across the campus and manages close to $1 billion in annual spend, with a vision to deliver efficient procurement and sourcing best practices. Although Penn had already been using Corcentric Sourcing to publish RFPs to over 850 suppliers, Purchasing Services faced challenges expanding adoption, reducing duplicated manual tasks, and driving change management across stakeholder groups.

Corcentric delivered professional services and a train‑the‑trainer curriculum to expand Corcentric Sourcing usage, enabling departmental stakeholders to take a more hands‑on role in sourcing. As a result, Penn reduced manual work, increased published RFPs by 30%, achieved annual savings of $70,000 (25% of the RHS contract value), and realized streamlined editing, improved operational efficiency, higher adoption and ROI, and a more competitive supplier environment — outcomes driven by Corcentric’s training and platform.

University of Pennsylvania

Brent A. Friedman

Strategic Sourcing Manager, IT Commodity