Corcentric
128 Case Studies
A Corcentric Case Study
Travelport, a global travel commerce platform, faced a significant challenge with its manual, paper-based invoicing process. This costly and time-consuming system required staff in each country to spend hours each day printing, stuffing, and posting invoices. Seeking a more efficient solution to reduce costs and meet growing customer demand for electronic invoicing, Travelport turned to vendor Corcentric for its e-invoicing platform.
Corcentric implemented a scalable, automated e-invoicing solution that integrated emailed, portal-based, and printed invoice distribution into a single platform. This provided Travelport with substantial cost savings through lower-cost localized print and postage, while also improving customer self-service options. The results were significant, with Travelport saving an estimated $6.20 per electronic invoice and rolling the solution out to 38 countries. Corcentric's solution also provided improved visibility and control over the invoicing process for Travelport.