Case Study: Isuzu Achieves Streamlined Billing and Faster Parts Payments with Corcentric Managed AR

Isuzu streamlines billing for 300+ dealers with Corcentric

Isuzu Commercial Truck of America, a major truck manufacturer, faced a significant challenge with its network of over 300 independent dealers. Each dealer used its own billing systems and practices, creating a chaotic and inconsistent invoicing process for fleet customers. This friction risked pushing customers toward aftermarket parts, hurting dealer revenue and the long-term reliability of Isuzu trucks.

To solve this, Isuzu turned to Corcentric and implemented its Managed Accounts Receivable solution. This centralized and standardized the entire order-to-cash process. The solution accelerated payment cycles for dealers, minimized days sales outstanding (DSO), and provided a streamlined, consistent billing experience for fleets. The successful pilot program led to improved customer satisfaction, increased parts sales for dealers, and strategic growth, prompting Isuzu to expand the Corcentric solution to more fleets.

Isuzu