Case Study: Daimler Trucks North America achieves billing efficiency and growth with Corcentric Managed AR

Daimler Trucks North America cuts disputes 86% with Corcentric Managed AR

Daimler Trucks North America, a leading commercial vehicle manufacturer, faced a challenge in managing the billing and collections process for its expanding National Accounts parts division, which served a vast network of dealers and customer locations. Seeking greater expertise and efficiency, they partnered with vendor Corcentric to implement its Managed AR solution.

Corcentric's Managed AR solution transformed Daimler's billing by normalizing data formats, enabling electronic invoicing, and creating over 17,000 unique connections to dealer systems. Corcentric also assumed customer credit risk and accelerated payments. As a result, Daimler saw a double-digit growth in revenue, an 86% decrease in disputes, and a reduction in average Days Sales Outstanding from 37 to 15 days, all with no additional overhead.

Daimler Trucks North America