Case Study: Global 500 Tire OEM achieves faster cash flow and double-digit sales growth with Corcentric ManagedAR

Corcentric gives company an order-to-cash transformation that increases cash flow and improves customer experience

Global 500 Tire OEM, a world leader in tire and rubber technologies, was struggling with its National Fleet program due to enrollment delays, slow response times and poor customer experience that hurt sales. The company engaged Corcentric and its Corcentric ManagedAR service to take over key order-to-cash functions, including billing, credit management and customer support.

Corcentric deployed ManagedAR to automate accounts receivable, handle credit issuance, improve enrollment and support, and deliver analytics and marketing outreach. As a result, Corcentric helped reduce DSO and improve working capital, significantly raised customer satisfaction, and drove program growth—producing double-digit percentage sales increases in some cases—and even supported the OEM in winning a major account with a multinational online retail technology company.