Case Study: A Leading Global Life Science Brand achieves centralized, standardized billing across 16 regions with Corcentric

Centralization and Standardization of Billing Across 16 Regions

Leading Global Life Science Brand, a multinational pharmaceutical company and Corcentric customer since 2014, faced inconsistent billing rules across 16 regions using the EIPP platform. Each region had its own send and exception logic (documented in a 9‑page manual), creating complex, time-consuming change processes and compliance challenges for invoice formats and delivery preferences.

Corcentric implemented its EIPP solution and exception engine to centralize and standardize billing rules into a single interface, reducing hundreds of customized distribution settings to fewer than 20 standard rules. The deployment enabled real‑time changes with no development/UAT lead time, automated batch approvals, improved productivity, and converted 76% of invoices to electronic delivery across EMEA, significantly cutting effort and speeding invoice distribution.