Case Study: Bridgestone achieves improved cash flow and double-digit sales growth with Corcentric ManagedAR

Bridgestone’s Fleet Program Gains Traction with Accounts Receivable Solution

Bridgestone Americas, a leading tiremaker, faced enrollment delays, slow response times, and declining sales in its National Fleet Program for small and medium fleets. Needing a partner to own billing, credit management and customer support, Bridgestone turned to Corcentric and its ManagedAR solution to stabilize the program and improve the customer experience.

Corcentric deployed Corcentric ManagedAR to automate accounts receivable, manage billing and credit issuance, handle enrollments and disputes, and deliver analytics and marketing support. As a result, Bridgestone saw DSO reduction, improved cash flow and working capital, higher customer satisfaction, and double-digit percentage sales growth in parts of the program; Corcentric’s work also helped Bridgestone win a major new account with a large online retail company.

Bridgestone

Kyle Chen

Channel Manager for Fleet and Original Equipment